Owner FAQs

Most requests are for homes that have between 2 and 4 bedrooms. We also have a lot of requests for two to three bedroom units in small plexes that have a garage.

It really depends on the competitive price of the rental, the location, and the market. The average vacancy factor in Portland for a single-family home is usually 5 to 6 percent.

It really depends on the time of year as well as price, location, and market. We usually tell our clients to expect it to take 2-4 weeks to find a tenant in the winter months and 2 to 4 weeks in the summer months.

We compare your home with others we have in our inventory with the same amenities. We also look at what homes are available now which are comparable to yours and we look at market conditions to determine a rental price.

We deposit or mail your rental proceeds so that you receive them no later than the 25th of each month.

We collect one month's rent in most cases. However, if the home is in the city of Portland, security deposit could vary. Please call us for additional information.

That depends on the owner’s wishes. Most of our properties do allow pets as about 70-80% of the population owns a pet. We take additional pet rent for dogs and cats. We take liability into consideration and do not allow certain breeds of dogs that could potentially be vicious. If you do not wish to allow a pet, we do want you to be aware that your vacancy time will increase by several weeks. However, it is important to note that pets with the “service animal” designation must be accepted without a security deposit.

Our tenants contact us to report any repairs that are needed. We have a staff of skilled maintenance technicians who can handle most of the repairs necessary on a home. However, if the repair is outside our scope of capability, we have a list of vendors who specialize in different maintenance areas whom we can call for repairs. You can certainly choose to use your own contractor if you are more comfortable with that.

We use a service that files our paperwork with the courts and makes our first court appearance. After the first court appearance we handle the follow through with removal of the tenant if necessary.

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Performance Properties has been serving the Portland Metro area since 1987. With more than 200 years of combined team experience, in-house maintenance capabilities, local market expertise, and a commitment to responsive communication, we provide comprehensive property management designed to protect your investment and maximize long-term performance.

Yes. Owners have access to an online portal where they can view statements, reports, maintenance activity, and other important property information.

Residents can submit maintenance requests online 24/7. Our team coordinates repairs through trusted vendors and our in-house maintenance team when appropriate. Emergency maintenance issues are prioritized and addressed promptly.

We perform regular property inspections to help identify maintenance concerns, lease compliance issues, and potential risks before they become larger problems. Inspection frequency may vary based on the property and management agreement.

Hiring a professional property manager can save you time, reduce stress, and help protect your investment. Property managers handle resident screening, rent collection, maintenance coordination, inspections, lease enforcement, and compliance with Oregon landlord-tenant laws. At Performance Properties, we help owners minimize vacancies, address issues proactively, and manage the day-to-day responsibilities of rental ownership so you can focus on maximizing the performance and long-term value of your investment.

While self-managing a rental property may seem like a way to save money, it often requires a significant investment of time and attention. A professional property management company handles marketing, resident screening, rent collection, maintenance coordination, inspections, lease enforcement, and compliance with Oregon landlord-tenant laws. At Performance Properties, we help owners reduce vacancies, avoid costly mistakes, protect their investment, and eliminate the day-to-day challenges of managing a rental property, allowing them to enjoy the benefits of ownership without the stress.

Properties with two to four bedrooms typically see the strongest rental demand. We also receive many inquiries for two and three-bedroom units in duplexes, triplexes, and fourplexes, especially those with garages and off-street parking.

Yes. Performance Properties manages apartment complexes, multifamily communities, duplexes, triplexes, and fourplexes throughout the Portland Metro area. Our team provides leasing, maintenance coordination, inspections, financial reporting, and day-to-day management services designed to maximize occupancy and protect your investment.

Absolutely. We tailor our management approach to your preferences and keep you informed about important matters affecting your investment. While we handle the day-to-day responsibilities of property management, we communicate with owners regarding significant maintenance, property improvements, and other major decisions in accordance with the management agreement.

At Performance Properties, you're not just another account number. Since 1987, we've built our reputation on responsive communication, proactive management, and long-term client relationships. Our experienced team handles everything from leasing and maintenance to inspections and financial reporting, allowing owners to enjoy the benefits of rental property ownership without the day-to-day headaches. With local expertise, in-house maintenance support, and a commitment to protecting your investment, we deliver the peace of mind that property owners deserve.

Absolutely. We regularly assist owners who are transitioning from self-management or another property management company. Our team will handle the transition process for you, including coordinating with the current management company, collecting necessary property records, and ensuring a smooth transfer of information. Our goal is to make the transition as seamless and stress-free as possible while minimizing disruption for both owners and residents.

A local property manager understands neighborhood trends, rental demand, local regulations, vendor relationships, and market conditions. This local expertise helps owners make informed decisions and maximize their investment's performance

Unlike many property management companies that outsource accounting functions, Performance Properties has a dedicated in-house accounting team. This allows us to provide accurate financial reporting, timely owner distributions, efficient rent processing, and faster resolution of accounting questions. With accounting managed under one roof, owners benefit from greater transparency, accountability, and peace of mind.

Yes. We work with property owners throughout the United States and provide the communication, reporting, and local expertise needed to successfully manage properties from anywhere.

Since 1987, Performance Properties has built lasting relationships by delivering responsive communication, experienced guidance, and dependable service. Many of our clients have trusted us with their properties for years because they value having a knowledgeable team that understands their investment goals and treats their properties with care.

Whether you're looking to hold your property long-term or sell in the future, we can help make the transition seamless. Performance Properties has an in-house real estate brokerage, allowing us to assist owners with both property management and real estate sales under one roof. From preparing the property for sale to coordinating with residents and navigating the sales process, our team can provide guidance and support every step of the way.

We have systems in place to respond to maintenance emergencies and urgent property issues 24 hours a day, 7 days a week. Our emergency maintenance line is staffed with a technician who is always on call and ready to respond when urgent situations arise. Our team works quickly to coordinate repairs, communicate with residents, and help protect your property from further damage.

As a family-owned and operated company since 1987, we focus on building long-term relationships rather than short-term transactions. Our commitment to service, accountability, and protecting our clients' investments has been passed down through generations of leadership.

Absolutely. Whether you own your first rental property or a large portfolio, our team can provide market insights, operational support, and property management expertise to help you make informed investment decisions and scale with confidence.

Performance Properties offers both professional property management and in-house real estate brokerage services, allowing owners to manage, buy, sell, and grow their investments with one trusted team.

Many of our clients came to us after experiencing poor communication, lack of transparency, or inconsistent service elsewhere. Our goal is to provide responsive communication, proactive management, and a level of service that restores confidence in professional property management.